At MAISON MO, we are building a thoughtful community around design, craft, and enduring style.

Our community includes customers, collaborators, artisans, creative partners, production partners, and everyone who engages with MAISON MO online or in person. We want each interaction with MAISON MO to feel personal, considered, respectful, and welcoming.

These guidelines apply to MAISON MO spaces, including our website, social media channels, comments, direct messages, events, customer communications, and community conversations connected to the brand.

Our Values

Preserving The Art

MAISON MO is rooted in small-batch production, refined materials, and lasting design. We value the time, skill, and human touch behind each piece, from our studio to our production partners in Portugal, Morocco, and beyond.

Respect For People

We are committed to treating customers, team members, collaborators, artisans, and partners with respect, fairness, and care.

Thoughtful Community

We welcome conversation, feedback, and shared inspiration. We ask that everyone in our community engage with kindness, patience, and respect for differing perspectives.

Inclusivity And Belonging

MAISON MO is committed to creating a brand environment where people across backgrounds, identities, and ways of living feel respected and welcome.

How We Ask Our Community To Engage

Please be respectful. Personal attacks, bullying, harassment, threats, intimidation, or degrading language are not welcome in MAISON MO spaces.

Please be inclusive. Discriminatory, hateful, or exclusionary language or behavior based on race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, body size, family status, or any other protected or personal identity will not be tolerated.

Please be constructive. We welcome questions, concerns, and feedback when shared in a way that is honest, thoughtful, and respectful.

Please protect privacy. Do not share another person’s personal information, private messages, order details, contact information, images, or identifying details without permission.

Please respect creative work. Do not post or submit content that infringes on another person’s intellectual property, including photography, artwork, writing, music, designs, or other protected work.

Moderation

MAISON MO reserves the right to remove comments, posts, messages, tags, reviews, or other content that violates these guidelines or does not align with the spirit of our community.

We may also restrict, block, or report accounts that engage in harassment, hate speech, spam, fraud, threats, abuse, impersonation, privacy violations, or repeated violations of these guidelines.

Our goal is to protect a space where thoughtful conversation, creativity, and connection can exist with care.

Feedback And Questions

We value hearing from our community. If you have questions, feedback, or concerns about MAISON MO, please contact us at info@maisonmo-mmo.com.